JUMP enrollment
I upgraded a phone today and the sales rep told me that it is mandatory for me to enroll in JUMP. I told him I would take my take my chances as the upgrade was for my mother-in-law who won't trade in...
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As a 10yr customer why won't t-mobile look after me with JUMP?
I've been sent the following SMS to my tmobile phone:Advertising the JUMP program that T-mobile won't let me participate in because I'm already a customer. Not only am I a long term customer 10+ years,...
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Need network unlock code for S7070 bought in 2010 from T-Mobile
Hello,I have a Samsung GT-S7070 device which is locked on T-mobile. As the device was bought more then 2 years ago and it has a clean history is it possible to get the 'phone freeze unlock code' and...
View ArticlePay by the day questions
I'm trying to fully understand the "pay by the day" plan, but it appears quite a bit of information is missing from the website. Here are my unanswered questions. 1) Does the SIM card eventually...
View ArticleHow can I add a second number to my android phone?
I've had a phone number for 20 years that has good business network awareness and equity. How can add a second phone number while keeping the first one?
View ArticleI hit the reset button, now do not get on web2go?
I was trying to clear something else and hit the reset spot? Now when I try the web2go nothing comes up and I get a no url blurb. How can I get it back?We signed a two year contract, The two years is...
View ArticleI am traveling to the Netherlands. Can I call my wife's cell in the US while...
I am traveling to the Netherlands. Can I call my wife's cell in the US while I am in the Netherlands? What are the charges?
View ArticleUnable to buy prepaid SIM
I tried with different cards, but every time at checkout I obtain the same message Sorry—we're having some trouble with the debit/credit card you provided. Please check to make sure you've correctly...
View ArticleMy Internal Memory
What can I do to increase my internal memory? My phone is telling me to unpin things but not sure how. I have an LG Optimus L9
View ArticleI just bought a Iphone 5 to my daughter and there's no service where she lived.
I just bought a Iphone 5 to my daughter and there's no service where she lived.
View ArticleDropped Calls, One-Way Audio, Distorted Audio - Austin, TX
I am a recent switch to T-Mobile from AT&T, and I gotta say, this network is terrible. I have never in my life experienced so many dropped calls, calls with garbled audio, and calls with one-way...
View Article$30 unlimited data and text plan
I'm planning on buying an unlocked iPhone 5s from Apple with a T-Mobile SIM card. I would like to use the $30 unlimited data, text and 100 minutes of talk plan. If I get the phone activated at the...
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Hi, do you sell prepaid data sim card for ipad and calling sim card for...
Hi, do you sell prepaid data sim card for ipad and calling sim card for galaxy s3 phone. I am from singapore and will be in west coast USA for 14 days? Are the sim cards available for purchase at LAX,...
View ArticleChange to $30 plan from $50
I am using $50 plan. But my phone does not support 3G or 4G. It is an unlocked phone. I want to switch to $30 plan which includes 1500 talk time. How should I do it?
View ArticleIVE BEEN WITH T-MOBILE FOR 12 YRS AND IM DONE
I HAVE BEEN WITH TMOBILE FOR 12 YRS AND IM SO SICK IT. AT THIS POINT I WANT OUT. I NEED TO KNOW HOW TO CONTACT CUSTOMER SERVICE. I ALWAYS GET YOU CANT CALL THEM YOU HAVE TO EMAIL THEM. THAT A LIE...
View Articleblock a call by service provider
My phone (Motorola ZINE) does not have a block function, does T-moble provide call block service?If there is, what is the fee and where can I sign up for it?
View Article@Home service
Awhile back I moved from one apartment to a new one. When i set up all my phone stuff it worked fine for a while. Then we noticed the blue light wasnt on the router as usuall. After many many many...
View ArticlePrepaid plan - switching from a Samsung Galaxy S4 to an iPhone something
I currently have a Samsung Galaxy Exhibit on a prepaid plan and I'm interesting on buying a used iPhone (probably from ebay) and I'm wondering if its possible to transfer my current plan and number...
View ArticleWhy does my GPRS modem stop working every 7-9 days and has to be reset? It is...
Why does my GPRS modem stop working every 7-9 days and has to be reset? It is used only for data collection, average 1 message per hour to a single IP address, and using a standard PAYG SIM.
View ArticleHow to get a new unlocked iphone to work like an iTouch (with no service plan)?
I Am planning to buy an iphone, and first use it as an iTouch, then in the future activate it as a regular iphone. so my main question is what do I have to do, once I get the phone, to get it to...
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