Dispictable dishonesty by support reps
Call #1: I was having problems with my plan, so I called 611 and after speaking to a supervisor I was told the plan has been adjusted and changes should reflect within 20 minutes. Call #2:The change...
View ArticleHow am I on a new two year service plan?
I signed up online and part of the reason I switched carriers is that T-Mobile claims there is no longer a 2-yr mandatory contract...on my account, it says that something on my account had changed...
View ArticleHow many people can I have on a family plan, we have 5 and would like to add...
How many people can I have on a family plan, we have 5 and would like to add one more person.
View ArticleTmobile wifi calling
Tmobile should add their wifi calling feature which make wifi calling not use your minutes. I know wifi calling is available for prepaid but it takes up your minutes unlike in the regular tmobile plans...
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Rollover Minutes
I have the T-Mobile $30 5GB data, Unlimited Texts, and 100 minutes prepaid and I'm wondering if the minutes rollover. If not they should introduce that. Another thought is that wifi calling should...
View ArticleCHANGING FROM FAMILY PLAN TO INDIVIDUAL
My friend is currently stuck in a family plan but he just turned 19 and wants to open up his own line. If he decides to cancel the contract he has with his family and open up an individual account will...
View ArticleWhat is going on with data speeds!?!?
I wonder if anyone else is experiencing the same problem as me. I am in zip code 10940, and before today, all I could access in this area was "E" 2G which by itself is painfully slow. Now all the...
View ArticleiPads on T-Mobile carrier's data plans?
Hello. Can Apple iPads be used with T-Mobile's data plans like with Verizon's expensive capped data plans? If so, then is it unlimited (if not, then how much per GB?). I am unable to find anything...
View ArticleHow to keep my number while using a new sim card?
I'm currently using the $30 1500min talk+text plan and want to get the new $30 unlimited data and text plan. Since they don't offer the plan to existing consumers (to encourage current T-Mobile users...
View Articlequestions about JUMP
So I just read about this new thing...few questions though:1.if you are already a Tmobile customer under a Postpaid plan and is currently financing a phone with the EIP (equipment installment plan),...
View ArticleSeparate Area Codes
Is it possible to have separate area codes on the same account? My bf and I are thinking about getting an account together. I live in Minneapolis so I want a 612 number, but he'll be living in Florida...
View Articletop up
They should add a $5 top up card so that you can add $5 if you exceed your minutes and you need some more.
View ArticleRepeated refusal to waive early termination fee despite documented poor/lack...
I have sent two letters to contract dispute seeking to end service with T-Mobile due to multible service issues. After documenting and speaking with reps who cannot help, they send a 'pre generated'...
View ArticleCan Someone From T-Force Please Contact Me?
I have been trying to work through some stuff on an upgrade, and everything was supposedly all worked out finally, until Keith M (T-Force) emailed me back a few minutes ago and said (paraphrasing) "Uh...
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using laptop stick for voice and text messaging
can i use my laptop stick for voice and text? when i call my number it says blocked by subscriber
View ArticleHello, I got a problem with changing the plan.
I wanted to change my 30 dollars plan to 50 dollars plan(unlimited data thing) and my smartphone was not activated.So I was going to change my plan and refill the money and whenever I tried it, it kept...
View ArticleAccount Charges
How do i get all the extra surcharges and other charges to my account suspended? I don't want Facebook and other applications to be able to charge my account
View Articleservice updates Toledo, Oh
Been having frequent signal drops in my area as of that wondering what's going on
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