Can you upgrade to the Samsung Galaxy S4 or Iphone while under the $30/month...
I need to upgrade my phone pretty soon as it is falling apart. So far I haven't been able to purchase the Samsung Galaxy S4 under this plan. Maybe it's because of the mobile hotspot feature?
View ArticleAre there any LTE coverage maps?
Hey All, I live in one of the new LTE markets (San Jose), but I noticed that the coverage map doesn't show LTE coverage, it only shows HSPA+ coverage. I would like to check an LTE coverage map to see...
View ArticleNo Internet Connection
Im having some trouble connecting to the internet on my Android Nexus 4. I purchased the SIM only pay monthly 10 Over a month ago now along with the Basic Internet (250MB) current service. It worked...
View ArticleT-Horrible
Nothing ever gets resolved with this company. I have been having service problems for months now and I am getting no help at all. The administrators keep tossing my problems around and doing nothing to...
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I returned my galaxy s2 (a week after I had received it) a week ago to buy...
Hi,I got the family plan with 3 lines around 3 weeks ago online with a company discount. It is a postpaid plan and I paid the 2 iphone 5s $149.99 each and a galaxy s2 for $50.00. Then I have returned...
View ArticleInternational Data Roaming
When will T-Mobile US offer reasonable International Data Roaming rates? $15 a megabite is a joke. ATT offers a monthly 120 MB international roaming package for $30, i.e., 25 cents a MB. Maxroam...
View Article6 1/2 Year customer, 2 hrs on phone, BRUTAL customer support..im gone
After nearly 6 1/2 years, overpaying for an archaic plan. I today had the chance to change my plan. But, keep in mind.....Im an old customer with Tmobile....That means nobody cares, cause we all know...
View ArticleSIM Subsidy Unlock Policy Still Horrible For Prepaid Users
Below is the response from the T-Mobile SIM Unlock Team for my recent SIM Subsidy Unlock Request: T-Mobile Sim Unlock RequestSim Unlock Reference: XXXXXXIMEI: XXXXXXXXXXXXXXXThank you for taking the...
View ArticleI cannot see my former plan anymore!!
I had a 1500 minutes/text 30MB plan last month. Today was the due date, and I refill it with pay as you go plan. Now I cannot see the former plan in the plan & services anymore. It was there this...
View ArticleLegacy plan with data compatible with 4G LTE speeds/service?
I'm on a legacy plan with data add-on for a MyTouch 4G (htc), "Preferred myTouch Unlimited Web". At the time this was (and still is) providing me with hspa+ data speeds up to I think 2GB/mo, then...
View ArticleChange current phone number to a preferred number
I already bought a phone and plan but want to change my phone number to a different on. Howcan I do that online?
View ArticleHow am I on a new two year service plan?
I signed up online and part of the reason I switched carriers is that T-Mobile claims there is no longer a 2-yr mandatory contract...on my account, it says that something on my account had changed...
View ArticleFAQs: Plans & Services
Q&A For all current plans & offers, check out T-Mobile.com/plans or visit a Retail Store for the new plans and services available to you! For details and information on T-Mobile's new Value No...
View ArticleNew T-Mobile $30 plan
Hello, I am currently on the 3/per day plan. But i used to be on the $30 1500 talk and text plan. I've heard that T-Mobile is now offering ultd. messaging and data and 100 minutes for $30. However when...
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Can I trade in my Galaxy s3 for the iPhone 5 and not have to pay full price?
I have had this phone for about 6 months and I recently found out about the iPhone coming to T-Mobile. This phone is is great condition I have kept it in an otter box since the day I bought it and it...
View ArticleRate Plan Charge
HelloPREPAIDMy Account Plan and Services on my Optimus T shows added services that were not there before.Mobile Hot SpotTethering included no extra chargeWhy do I need tethering?Nothing is shown for my...
View ArticleUpgrade current unlimited plan??
I recent signed up for the $50 unlimited 500mb at 4g plan. The clerk in store said after 500 it would run at 3g. I want to switch to the unlimited 4g $70 plan. Do I have to pay another $70 or can I...
View ArticleWhere's my phone??
I tried to order a phone online two weeks ago through t-mobiles site. Much to my surprise, according to their shopping cart, my mailing address didn't exist, and it gave me a number to call. I call the...
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