Legacy plan with data compatible with 4G LTE speeds/service?
I'm on a legacy plan with data add-on for a MyTouch 4G (htc), "Preferred myTouch Unlimited Web". At the time this was (and still is) providing me with hspa+ data speeds up to I think 2GB/mo, then...
View ArticleAvoiding data charges overseas
I will be in China, Hong Kong, and Thailand for three weeks. I understand I can use my phone at no charge on wireless networks while abroad. To avoid data charges, while not on a wireless network,...
View ArticleWiFi Calling just stopped
Switched to T-mobile 2 days ago. Samsung Note 2. My number did not port over immediately, so I was given a temporary phone number. WiFi Calling worked great right from the start. Last night, my...
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Can I trade in my Galaxy s3 for the iPhone 5 and not have to pay full price?
I have had this phone for about 6 months and I recently found out about the iPhone coming to T-Mobile. This phone is is great condition I have kept it in an otter box since the day I bought it and it...
View ArticleHow to opt-out from Name ID ?
Hello,I just switched to T-Mobile from another carrier and noticed that T-Mobile gives away my full name every time I call someone even if that person does not have my name in their address book.My...
View ArticleCan you switch from a contract to the Simple Choice Plan when your upgrade...
I was wondering if you could switch form a contract to the simple choice plan because my upgrade availability is tomorrow.
View ArticleI have a family plan but want to go with individual plan
I had a contract with t-mibile for a family plan (2 lines) from June 2010. But my mom upgraded service as buying a new phone at March 2012 because she had lost her phone. So that cause my contract...
View ArticleRepeated refusal to waive early termination fee despite documented poor/lack...
I have sent two letters to contract dispute seeking to end service with T-Mobile due to multible service issues. After documenting and speaking with reps who cannot help, they send a 'pre generated'...
View ArticleHow can I change plan?
I original told clerk that I want choice a $30/month plan. He told me that I can get 100 minutes talk, unlimited text, first 5GB at up to 4G speeds. And now I am very surprised that my plan was changed...
View ArticleA plan and device question
My wife and I are currently on two no-contract 4g plans for our Galaxy S Blaze 4g phones. We are planning on changing to a new simple choice family plan later this month. I know I have to go to a...
View ArticleThe Full Monty fair usage
I got The Full monty plan back when it was first release (completely unlimited internet with no fair usage, tethering included) why, now, am I getting fair usage messages when I go online via...
View ArticleI consider myself an "expert" (here)- but I have a question
Stopped by T-M company store for first time in 2+ years. I thought I'd take look at new BB (altho won't make a decision on that for at least a few months). I also asked what it would cost to simply...
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T-Horrible
Nothing ever gets resolved with this company. I have been having service problems for months now and I am getting no help at all. The administrators keep tossing my problems around and doing nothing to...
View ArticleHow can I activate international roaming if I am already overseas, and I had...
I am traveling in Europe, and forgot to activate international roaming on my account before leaving (which is silly to have to pro-actively have to do this anyway.) Also, I don't have access to...
View ArticleSmartphone Mobile Hotspot for Unlimited Nationwide 4G
Is 500MB of Smartphone Mobile Hotspot for the Unlimited Nationwide 4G plan available? I'm currently on this plan and I've called Customer Support twice to see why Personal Hotspot isn't accessible on...
View ArticleBest prepaid plan for tourist (Germany)
We are going to visit the USA in the next week for about 10 days. We come from Germany and everybody already has got his own device. (Smartphone iphone or Android) So, what is the best way to give all...
View ArticleUpgrade current unlimited plan??
I recent signed up for the $50 unlimited 500mb at 4g plan. The clerk in store said after 500 it would run at 3g. I want to switch to the unlimited 4g $70 plan. Do I have to pay another $70 or can I...
View ArticleBuying a Sim-Card Kit for a prepaid plan
I already own an unlocked Iphone.I would like to sign up for the $3/a day plan. From what I understand, I pay 10$ for the Sim card + $3 a day. When will I get my phone number from T-Mobile? Also, after...
View ArticleKeeping same plan, change the sim card size
I have T-Mobile prepaid service (on the $30 100mins/text/5GB web) plan on the LG Optimus L9. I'm planning on purchasing an unlocked iPhone 5 through the Apple Store with a T-Mobile sim already...
View ArticleMy phone is pay as you go. Why is my account being debited $9.99 per month...
My T-Mobile cell phone is only switched on when I am in the US - typically three times a year for five or six weeks at a time. I have noticed that my account is regularly being debited $9.99 per month,...
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