My Touch Q Huawei
Does anyone else have issues with this phone's touch screen???? It won't work for days on end and then it'll work for a week or two and then again not work. This has been going on for months. Anyone...
View ArticleQuestion about roaming fees in certain areas
My husband and I are going on a cruise in November. I know that if we use our phones, we'll rack up a huge phone bill. I've done some looking, and wanted to verify some info I found. My husband is...
View ArticleText Messaging Does Not Work, Customer Service "F"
I cancelled my previous plan with another provider and got on a family plan with my girlfriend to save a little money. She's been with T-Mobile since 2000 with zero problems... I have had nothing but...
View Articlewanting to leave verizon and get in on this iphone 5 trade in...
Hi, I was with T-Mobile then switched to Verizon for the iphone. Now that T-Mobile has it, I was thinking of making the switch back. I was to get in on this iphone 4/4s trade in but my contract with...
View Articlenew tmobile user and text message wont work
Anyone here have problem receiving their text message from another carrier?I just signup with tmobile this week 4/8/2013. Tmobile still could not get my text message working. Could it be the problem...
View ArticleAdvantage Plan Still Say's 2 Year Contract Required
Does the Advantage Plan (i.e. Corp Discount) really require a 2-year contract or is the page just not updated yet (see excerpt below). I'm new to T-Mobile and I want to sign-up for the corporate...
View Articlechange plan
Hi, I want to change my indivisual plan to family plan. Do I have to open a new account? It seems i cant change it through website or by dialing 611. Thank you!
View Articlenot receiving text messages
I have the samsung ":)" and i haven't been getting sms for about 24 hours now. I deleted my inbox/outbox turned off the phone, removed battery+sim card etc, still nothing. Still have an old nokia so i...
View ArticleAbout suspending my lineI
I'm an international student, and I will back China from May to August. What should I do if I wanna suspend my line during this period? Do I need to pay any fee during this period?
View ArticleAnyone else feel this way???
Hey everyone, I am turning to social media for some help here with my issues with T-Mobile. It amazes me how I can contact the "customer loyalty" department yet the do nothing for me to stay loyal to...
View ArticleDoes the iPhone 5 come with a nano SIM card?
I fully paid for my iPhone 5, and I would like to know will I be receiving a nano SIM card with my iPhone or will have to purchase one out of pocket?
View ArticleiPhone 5
Why is it you can go to any of the other 3 carriers, sign a 2 year contract and get an iPhone 5 for $199?
View ArticleWhen to transfer # from AT&T?
My AT&T contract ends this summer and I am itching to get off of it and get on T-mobile. I really want to keep the same phone number, so at what point do I need to transfer it, before or after the...
View ArticleMonthly Fee questions.
I saw that the site has a monthly payment plan for phones. I was wondering if this is available in-stores as well..
View ArticleHelp with migration.
If you have paid an Early Upgrade Access Charge to take advantage of an early upgrade prior to 18 months since your last discounted device purchase, you have no additional fee to pay if you migrate to...
View Articleweb redirects to t-mobile.com Always
My phone upgraded this morning and since then I can not access anything other than the t-mobile web site when there is not Wifi available. Calls and text messages are working. When I open the browser...
View Articlecall history
We just got a Tmobile phone and I went online to check the call history to find a number that we accidently deleted and there is no call history. I have always been able to see history with other...
View ArticleRepeated refusal to waive early termination fee despite documented poor/lack...
I have sent two letters to contract dispute seeking to end service with T-Mobile due to multible service issues. After documenting and speaking with reps who cannot help, they send a 'pre generated'...
View ArticleMisleading ..
My supposed unlimited data seems to slow dramatically near the end of my billing cycle. $20 more a month just to find myself disappointed and frustrated. I tried to find live support online since its...
View ArticleCant recieve text msg
Due to work phone i had to change provider 2-3 days ago that did instantly give me a problem.I can not recieve text msg from T-mobile users.I can send to them and we can call but i can not recive the...
View Article