WiFi calling does not work
I see you have previously dealt with the issue of wifi calling (conversation posted below) and I have some questions. I was abroad for 6 months and am being charged for my calls even though I spoke to...
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question about data only plans
Hi,I a here in USA as a visitor, and I will stay more than 2 months. during this period I need data only plan for my iphone.My iphone is unlocked and it has micro sim card slot. I heard that there is...
View ArticleWalmart Micro Sim
I have purchased the Walmart $30 sim pack deal now several times when I travel to the US from the Uk to use in my Iphone 4 but I now have a IPhone 5 so need the nano sim do you have plans to offer this...
View Articlehow to file a complaint
I recently went to a t mobile store and bought an ipad and iphone. The lady helping me out was nice. I got both as a gift for family. It turns out my mom didnt want the iphone so the next day i went...
View Articleplease verify your 10 digit T-mobile number is correct
Its been a week i switched to T-mobile. Now i am trying to set up my online account to pay the bills but when i put my number it is giving me error msg "please verify your 10 digit T-mobile number is...
View ArticleMusic Freedom and Sirius XM
Just wondering why this isn't included in the list of applications? Seems like Sirius XM is one of the more popular ones, any chance it can be added?
View ArticlePrepaid Not Allow Conditional Forwarding?
Love T-Mobile so far, but ran into a problem. I have a Galaxy S3 that originally came from AT&T (boo!). It's been successfully carrier unlocked now though and I've got a T-Mobile sim in it no...
View ArticleAdd a line, is extra data mandatory to take?
I have 2 lines on my account, both of which have the included 1GB high speed data. if i add a third line, do I have to mandatorily take a 3 GB data plan on this new line and have to pay an extra $10...
View ArticleNo contract but still charge early termination fee????
We have been t-mobile customers for about 10 years and year and a half ago when our contract ended, we decided not to get a new contract but purchase our phones without a contract. The phones in total...
View ArticleDoes the area code matter?
I live in Seattle (206), and just signed up with TMobile. The number on my new phone is actually a 360 area code. Does this matter? Does it make it more expensive for me to make calls? Why did they...
View ArticleCorporate Advantage
First, let me start out by saying that I was an extremely loyal T-Mobile customer for 10+ years. When the word came directly to me, from T-Mobile, that they were being bought out by AT&T, I decided...
View ArticleWhat is the difference in these prepaid cards?
I See the different prepaid cards for 10.00 or 15.00 or 30.00why do they say refill. Can I use these for my first time card or only as a refill.thanks
View ArticleCoverage in Denmark
Accordingly to my plan it should be possible to use my phone when I am in Denmark. It does however not work! I cannot connect to any of the providers in Denmark (tried them all in Copenhagen). The...
View ArticleWalmart Micro Sim
I have purchased the Walmart $30 sim pack deal now several times when I travel to the US from the Uk to use in my Iphone 4 but I now have a IPhone 5 so need the nano sim do you have plans to offer this...
View Articlehow to file a complaint
I recently went to a t mobile store and bought an ipad and iphone. The lady helping me out was nice. I got both as a gift for family. It turns out my mom didnt want the iphone so the next day i went...
View Article10+ Year Customer: Any reason to stay?
Hello. I've been with T-Mobile since I got my first phone (10+ years ago). Aside from being stuck with a horrible phone for the past 2 years, I've been very happy with my T-Mobile service. My contract...
View ArticleSIM CARD Q.
I am interested in knowing if the SIM card in my Galaxy 3S can be used in an unlocked iPhone 4s I recently purchased. My Galaxy has a Micro SIM which is suggested for the 4s and I am wondering if it is...
View ArticleProblem with unlock code
I contacted T-mobile about unlocking my phone for an upcoming trip toEurope. I was provided with an unlock code. Now that I am in Europe,I entered my foreign sim card, was prompted for the unlock...
View Article$3 Daily UL Tlk Txt Wb (200 MB 4G) - HOW TO KEEP CREDIT BALANCE ALIVE?
Dear Support, I got a ne sim card from the t-mobile store on August 14th last year and I charged it with 100 USD. The store manager told me that these charges will last for one year. Since October last...
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