You have lost data connectivity because you left your home network with data...
I'm in Canada and can't get mobile data. I get the above advice in notifications. I called T-Mobile tech support and was told all my settings seem correct. I have power cycled, turned data roaming off,...
View ArticleWrong name listed on caller ID when I call others
Help! I was just informed that my name is not coming up on caller ID when I call someone using my cell phone. It's listing the person who had the phone number 4 years ago, James Gallegher. I have had...
View ArticleRewards Advantage Program
I have tried to follow the directions give on this page >>>http://support.t-mobile.com/docs/DOC-9747<<< several times only to be routed to my acct information with no links to allow...
View ArticleJump Program-Past Due Bill
Are you able to utilize the jump program if you recent bill is past due, but you have a scheduled payment arrangement?
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Deposit refund
IIt's been a year since I got amt mobile phone and I would like to request my refund how do I get I .
View ArticleTerminate account
I am in Hong Kong and need to terminate my account ASAP. please help.
View ArticleAdding onto a plan question
Hello, My friend and his family heard that my phone broke and they might be considering send me an old phone of theirs and adding me to their plan. However, they live in New York and I live in South...
View ArticleDevice trade in ETF
Let me start off saying i am currently a Verizon customer planning on changing over to T-mobile.my wife and I both have the iPhone 4s.i was hoping to keep my device. Do i have to trade my device in...
View ArticleT-mobile has terrible customer service ever!
I was trying to get my number from Att transferred to T-mobile for a whole week! I spoke to 20 people with no result! All that you get when you call customer service is that they need all your...
View ArticleTmobile $30 activation kit with $30 plan
I have a tmobile prepaid phone already with a $100 pre-paid card registered with it. I want to switch to the $30 prepaid plan which includes 100 talk, and unlimited text & web. In order to do this,...
View ArticleWIFI connectivity not conected or not in range LG Optimus L9
its been 24 hours since I started to have problems connecting to any WI-FI network I tried to turn it back on, but all that occurred was the enabling animation. Then, the Wi-Fi settings box pops up,...
View ArticleTest drive failing
I am test driving an iPhone 5 for a week to see if I want to switch to TMobile. While the economics make sense i.e. it will probably reduce my bill about 50% (currently AT&T). I don't think I will...
View ArticleSTOP SERVICE FROM ABROAD
Hey so I live in Europe now and I didn't have time to stop my tmobile service while I was in the states. Only way I found to stop it was by call but it comes a quite expensive to call from here just to...
View ArticleCan I suspend the service of a line in Family plan for several months without...
One member of my family plan is going to leave the US for couple of months. I wonder how to suspend the service to that line. Will the fee for that line still be charged, or is there penalty if I...
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Electronic Signature.
I am in the process of doing a upgrade with JUMP. I am trying to pre-order the LG G3. I get to the last screen which is "Checkout", there on the 3rd tab there is this "Equipment Agreement" which I have...
View ArticleQuestions about Lookout Premium included in JUMP, and # of devices (we have 4...
Hi, we just switched over to T-Mobile, with 3 lines (cell) and added a tablet with a line.My questions revolve around JUMP and the Lookout "Premium" included in the JUMP fee we are paying for on each...
View Articleetf's
Hello, I am on my mothers family plan with verizon. Would I still be able to switch to T-mobile and have my etf paid? Does it still apply if i am part of a family plan or only individual plans from...
View Articlewifi calling fees wehn outside USA
If on a trip to London:1. Is wifi calling free when calling and receiving calls to and from the US? 2. Both post-paid and pre-paid plans?
View ArticleFamilyWhere app
Can I set two numbers as parent? Currently only my number is able to track phones in my plan. Do I have to add the plan under my other numbers?
View ArticleVacation in Puerto Rico and Mainland USA
HiI will be visiting the USA for 6 weeks & am seeking a suitable sim card & plan with data and calls.I have 2 unlocked iPhone 4s (or a HTC Mozart). None of these phones have the 1700 band as it...
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