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Wrong caller ID - Deciding if want to continue with T-Mobile
Since I moved to T Mobile, the caller ID is all messed up. I made several calls to the customer service but of no help. I am being told that there are 2 databases containing caller ID. The one T Mobile...
View ArticleI've got a problem which is related to pre-paid plan.
Originally, Last month, 29, I joined the $40 pre-paid plan which has unlimited text, call and 500MB data.But, the day before yesterday, I used all data, so I wanna change my plan to $50 plan which has...
View ArticleETF Reimbursement RIPOFF!!!
I switched to TMobile from my family plan with Verizon. I purchased my phone and plan at the TMobile store at 2719 Gulf to Bay in Clearwater FL. The guy that handled the transaction, CALVIN, assured me...
View ArticleETF
Customers currently under contract with another carrier are eligible for up to $650 per line (up to 5 lines). It’s two simple steps. When porting their number they can trade-in their current phones...
View ArticleIm about to freak the F out!!!!
I paid for a 50$ phone card and put it on my phone a day a head of the payment day and its saying its not on there!
View ArticleVery disappointed in TMobil service.
Why do I have no coverage from Wharton, Texas, El Campo, Texas all the way to Palacios Texas? This has been for the last six months. I got this phone at the end of Dec 2013. Unless I am in range of...
View ArticleBuying a SIM card w/o a Plan
I'm trying to buy a microSIM card Starter Kit on the T-Mobile website, but whenever I add it to my cart it wants me to add a plan as well. I'm trying to get the $30/month online-activation plan, but...
View Article#646# or #MIN# not working anymore
Hi. I have been having this issue for approximately a month.I have a Walmart Sim with $30/month plan giving unlimited text/data, 100 min talk.I would always dial #646# and get the remaining minutes and...
View ArticleNot receiving messages in group texts?
Hello,I am using an iPhone 5S and when I am group messaging, I don't receive any messages. I know that I should be, as sometimes I'll receive a message or two that is completely out of context because...
View ArticleNot getting my Blackberry trade in credit !!!!!!!!!!!!
"Starting this Friday (Feb. 21), we’re offering $200 credit toward a new device when you trade in your current BlackBerry and upgrade to one of the latest, greatest devices. Purchase any device we...
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Music Freedom included in my plan?
Hello, can somebody in Tmo confirm if Music Freedom is included in my plan? I have a PREPAID plan Unlimited everything except on data up 5GB and speed will slow down if over 5GB data. I'm trying to...
View ArticleHow to set up Voicemail for the first time?
Need your help guys, how can I do this on my end?
View Articleiphone 5s
Hello, good afternoon! REQUEST UNLOCK DEVICE! IMEI: **************************** T-MOBILE UNITED STATES APPLE IPHONE 5 16GB S THANK YOU!
View ArticleCannot register on my tmobile
I have tried to register my phone with my t mobile several times over the past few weeks. I enter my phone number in the box and it says it will send me a text message but I never receive it. The...
View ArticleSimple Choice blocks Short Codes from banks, schools, etc.
Dearest T-Mobile- I was dismayed when I found out that I wasn't getting my banking alerts, campus closing alerts, or any other types of "short code" messaging. When I spoke to your customer service...
View ArticleIs the $15 prepaid unlimited texting plan still available?
A while back I purchased a T-mobile sim starter kit with the intention to activate it on the $15 unlimited texting prepaid plan I had seen advertised prior. However, upon attempting online activation,...
View ArticleT-Mobile losing points with their ETF reimbursement scammery
I have to say that it is very disingenuous of t-mobile to say it requires 14 days for the ETF reimbursement submission to be entered into their system. (From the email I received: "Your submission may...
View ArticleComplaint
I would like to know where to call or who to contact about a complaint I have towards a sales representative at a store.
View ArticleMusic Freedom and Sirius XM
Just wondering why this isn't included in the list of applications? Seems like Sirius XM is one of the more popular ones, any chance it can be added?
View ArticleHow did I block a particular phone number from calling my device
How did I block a particular phone number from calling my device
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