About T-Mobile Test Drive
T-Mobile Test Drive is an opportunity for you to try out our network before making the switch from your current carrier. We're so confident in the strength of our network that we’re providing potential...
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Wrong caller ID - Deciding if want to continue with T-Mobile
Since I moved to T Mobile, the caller ID is all messed up. I made several calls to the customer service but of no help. I am being told that there are 2 databases containing caller ID. The one T Mobile...
View ArticleETF Reimbursement RIPOFF!!!
I switched to TMobile from my family plan with Verizon. I purchased my phone and plan at the TMobile store at 2719 Gulf to Bay in Clearwater FL. The guy that handled the transaction, CALVIN, assured me...
View ArticleETF
Customers currently under contract with another carrier are eligible for up to $650 per line (up to 5 lines). It’s two simple steps. When porting their number they can trade-in their current phones...
View ArticleIm about to freak the F out!!!!
I paid for a 50$ phone card and put it on my phone a day a head of the payment day and its saying its not on there!
View ArticleVery disappointed in TMobil service.
Why do I have no coverage from Wharton, Texas, El Campo, Texas all the way to Palacios Texas? This has been for the last six months. I got this phone at the end of Dec 2013. Unless I am in range of...
View ArticleMusic Freedom and Sirius XM
Just wondering why this isn't included in the list of applications? Seems like Sirius XM is one of the more popular ones, any chance it can be added?
View ArticleWhy is mlb.com included in this?
Curious if anyone at T-Mobile can investigate and find out why mlb.com (at least the gameday audio since it appears they aren't yet ready to include video streaming) is not something included? I...
View ArticleBuying a SIM card w/o a Plan
I'm trying to buy a microSIM card Starter Kit on the T-Mobile website, but whenever I add it to my cart it wants me to add a plan as well. I'm trying to get the $30/month online-activation plan, but...
View Article#646# or #MIN# not working anymore
Hi. I have been having this issue for approximately a month.I have a Walmart Sim with $30/month plan giving unlimited text/data, 100 min talk.I would always dial #646# and get the remaining minutes and...
View ArticleNot receiving messages in group texts?
Hello,I am using an iPhone 5S and when I am group messaging, I don't receive any messages. I know that I should be, as sometimes I'll receive a message or two that is completely out of context because...
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Music Freedom included in my plan?
Hello, can somebody in Tmo confirm if Music Freedom is included in my plan? I have a PREPAID plan Unlimited everything except on data up 5GB and speed will slow down if over 5GB data. I'm trying to...
View ArticleHow to set up Voicemail for the first time?
Need your help guys, how can I do this on my end?
View ArticleMove from Contract to Simple Choice (no-contract)
My phone is currently under a business contract. I want to move it to a Family Simple Choice (no-contract). I have been told that it can be done, but there is a $200 migration fee to recoup the...
View ArticleSwitch from Sprint to Tmobile?
So, i have an account with Sprint. I just started working at Tmobile so I have decided to switch from Sprint to Tmobile.I recently just signed up for a "FRAMILY" plan with sprint so i have one more...
View ArticlePrepaid monthly plan with free music streaming?
Hi,is there any prepaid plan that has free music streaming? ps my plan is $40.00 unlimited talk text 500 Mb
View Articlecontract
My name is Robert Adkison I am writing you about my contract. I am requested a early termination without a penalty charge. The reason I am asking for this waiver is I live in Gatesville Texas 76528....
View ArticleNokia 925 onto my Pre-Paid Plan, Help!
I have a Nokia N97 and it is about time to get another phone. I was looking to get the unlocked Sony Z2, but it was very expensive. The Plan I am using is $30 per month with Unlimited Text and Data and...
View ArticleSignal booster
I need more information on the signal booster. I have an iPhone 5s and only receive 2G service in my home. If i put my phone on a window seal , it'll go up to 4G.
View ArticleClassic Plan and UnCarrier 5.0/6.0
It so nice to see all the initiatives and you can take advantage of it. It would be nice for the T-mobile customer who has the classic plan to be grandfathered into a simple plan. I missed the...
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