Unable to Receive Short-Code Messages
Hello, I recently got a new phone (Samsung Galaxy S4) and plan (Simple Choice, $80/mo for 2 people). Unfortunately, my short-code messages don't work because they're all blocked. I used to have Metro...
View ArticleWill a Brightspot Mobile phone work on T-Mobile?
I am part of T-Mobile and I just recently bought a Brightspot Mobile phone and was wondering if it would work if I put a T-Mobile sim card in it. Everywhere on the package it says powered by T-Mobile...
View Articlewe cannot get our phone to work
someone please help us.....we are new to service with T-Mobile and we cannot call 611
View ArticleWhere did my hotspot data go?
Hooked up my rarely used Ipod to my mobile hotspot the other day just to run a couple speed tests before bed. Didn't download anything or do anything else. Wake up in the morning with a warning that...
View ArticleComo agregó el servicio de "Compartir Internet" a mi plan?
Me gustaría tener este servicio en mi teléfono, a veces lo necesito y no puedo usarlo. Es gratis para los que tienen una servicio Prepagado Mensual, sin embargo no es igual para los "Pay by the day...
View ArticleHaving problems with messaging while on wifi?
So I've been having problems with my ability to send messages while on a wifi network. Now I don't mean with wifi on and data off. I mean I have my data on and my wifi is connected. I send a message...
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I am trying to switch my phone carrier to T-Mobile, will I be able to keep my...
My mom wants to be on my plan, but wanted to know if she could keep her number if she switches to t-mobile from sprint.
View ArticleWant to switch to $30 plan with 100 min with new #
I currently have T-mobile pay-as-you-go minutes with no data. I want to buy the Galaxy Note 2 phone on the T-mobile website which comes with a SIM and $30 refill. Can I use this SIM and this refill to...
View ArticleGlobal Roaming SNAFU - Mislead
I recently moved over to T-mobile from Verizon. During my initial call with the salesperson, I was told my Simple Choice Plan included no Global Roaming Charges which was important because I travel to...
View ArticleSpotty service
Overall happy with my service must say that it is better than what I had with Verizon. What I do not like is that in my home I haven't been able to pull LTE on my nexus 5, only hspa+ (Like I said,...
View ArticleDo I have to make a down payment?
I'm reading something about an EIP and I was wondering do I have to make a down payment when purchasing the iphone 5s because it says $0 upfront and $27 monthly and how much would the down payment be...
View ArticlePrevious Months Usage
I am trying to access my voice and message usage details for the month of December, and the message it shows instead of the details says 'There are no records at this time'. It will only show the...
View Articleearly upgrade
Hi We bought 2 nokia lumia 521s, We not happy with windows phone so I was wanting to pay off the balance for the lumias and buy 2 android phones full price, Would this affect the JUMP program in anyway...
View Article"On Demand" internet pass for Pay As You Go?
T-mobile's prepaid page lists both "Pay As You Go" minute plans and "On Demand Passes" for "Pay In Advance Mobile Internet". http://prepaid-phones.t-mobile.com/prepaid-plans Can I use my PAYG balance...
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Switch To T-Mobile. EarlyTermination fee reimbursement offer
I switch to TMobile last week. I uploaded my final bill onwww.switch2tmobile.com I was trying to check the status on https://www.switch2tmobile.com/status/Search But it keeps on displaying a...
View ArticleUsing an Unlocked Nexus 5 w/ T-mobile Family Plan?
HI, so I'm interested in switching to T-mobile soon, by first using an independent plan for a month or two, then switching to a 3 line family plan. My question though involves the phone I wish to buy,...
View ArticleAbout the 30 dollars prepaid monthly plan regarding mobilehotspot
I just want to know whether the 30 dollars prepaid plan, with 100 minutes, unlimited data has a mobile hotspot function. And if so what is the limit on that. I went to walmart yesterday and the clerk...
View Articlei cannot avail the 200Mb starter pack on my new sim
i cannot avail the 200Mb starter pack on my new sim
View ArticleDo you have to trade-in for the ETF offer?
Hi,I am currently with AT&T and would love to switch back to T-mobile, taking advantage of the break-up offer where T-mobile pays for the ETF. However, I want a Lumia 1020, I already have one...
View ArticleRegarding the 30/month plan (unlimited text and data with 100 talk minutes),...
1. Can I buy an unlocked GSM phone from other than T-Mobile or Walmart and still qualify for this plan? I have read several conflicting forum posts and I just wish T-Mobile would definitively state on...
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