I would like to change my plan over to t mobile,i am with verizon right now...
My phone plan is currently with verizon mobile and the payment is too much was wondering about cheap plans with no contracts and also wondering about serivce where I live.
View Article"Contract" Cancellation Fee
Hello, 21 Months ago I decided to switch from AT&T to Tmobile to join a family plan with my now wife. I choose to join Tmobile because I wanted a plan with out a contract. My sister in-law is also...
View Article13-year customer treated poorly!
I'd like to speak with someone who has the willingness, ability, and authority to correct and compensate for the poor customer service I received when trying to resolve my issue over the phone. I was...
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How long does it take for a landline number to port?
I went to the T-mobile story Friday night, Jan. 3, to request that I have my landline from Frontier ported over to an added line on my T-mobile account. I was given a temp. number and told that process...
View ArticleLegitimate phone need to unlock sim
I just switched from ATT to T-Mobile. I received my new T-Mobile sim card in the mail today. However, when I put it in the phone I am asked for a sim PIN number. I've never seen a PIN before. I have...
View ArticleBack order on Samsung S3 LTE
Hi, I've ordered my new replacement phone on Dec. 24 and they said it was going to be in back order. How much longer do I have to wait for my phone to come in since it is suppose to be next-day shipping?
View ArticleI can make calls from my phone
Hi I just changed my carrier to t-mobile, and they transfer my old number from my old sim card to the new one (T-mobile), the internet works good, but when I try to make call an auto message that says,...
View ArticleWhy no EasyPay for Simple Choice Plan?
I have "Simple Choice Plan" ($50 per line, $80 2 lines marketed on T Mobile home page). EasyPay setup (under billing) is not clickable after I log in, and I was told by a rep that EasyPay does not...
View ArticleForced switch from grandfathered plan
I just got a text message that I was switched over; I had a 300 min myfaves plan before (for about 4 years), and was paying extra for dataand paying per text message. I'm posting this as a warning to...
View ArticleMigration? I'm staying with the same company.
Hello,I have been a loyal T-Mobile customer for 12 years now. I cannot believe what I was told today when I wanted to change my plan.I wanted to change from my family plan to Simple Choice. I went...
View ArticleSim Card Backordered
I am an existing prepaid customer(1500 talk/text) who would like to activate a newly purchased phone. I would like to get the $30 5gb data plan, but the sim I ordered from T-Mobile.com is currently...
View ArticleTmobile 200mb free data not working - Please help
i went to the t-mobile store and bought the microsim for my ipad 3 for mobile internet. After coming home and clearly following the steps to register and make an account on mim.t-mobile, the internet...
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Can you use JUMP to pay off a phone on EIP without buying a new one?
I have a T-Mobile Galaxy S4 I got from T-Mobile coming up on 6 months ago, and I've had JUMP active on the account ever since. I've decided the S4 is a little large for me and have been really...
View ArticleCan I refill and use my SIM? Where I can check if it is expired?
Hi,I have a Prepaid SIM card. It has not been used for few months. I have still $20.10 on my account but the month rate is $30 and cannot be renewed.Does it mean the SIM and the number are going to...
View Articlecoverage on my phone
I am barely receiving any signals when I am in my house. I have a Samsung Galaxy S4 phone. I went to the store and added a new Sim Card. I checked the coverage map by typing my address and the coverage...
View ArticleWhat are talking minutes charged for?
With the 30$ prepaid plan for 100 minutes talk/unlimited txt and data, my minutes disappear even if I barely talk on the phone. What Im a charged for? Do talking minutes are substracted every time I...
View ArticleInternational calling codes
Learn international country codes. The International Direct Dialing (IDD) code is used when dialing from a landline in one country to another country. In most countries, the international prefix is 00....
View Articletrying to activate my new phone
my refill card has 14 digits the site is asking for an 11 digit code
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