We have been clients for 9ish years now. Spent much much $$$$$$$$ (probably over $20,000 now), yet we always seem to get forgotten about when it is time to dole out the benefits, discounts, and most of all - the change from Contracts to None. The offer of paying a buyout of a years savings to then start saving 13ish months after the "bribe" we would pay, just did not feel fair. We have waited, and half way through it, we got a call to supposedly save us in the interim. Raised our costs and then told too bad, can't fix it, so what if 1 of 3 phones monthly fee quadrupled, and Contract extended. Wow, thanks thanks thanks!!!! After all these years, all this money, all the problems we have endured, it is time!!!!!!
We would like our earned No Contacts status, not mid year or next year or 2020, PLEASE!!!!!! WE WANT AND EARNED OUR SHARE OF THE SAVINGS PIE, YET WE ONLY PAY MORE! HELP. SOS. HELP PLEASE