Overview
Voicemail to Text is a premium feature in which received voicemail messages are transcribed and delivered to your device as a text message (SMS). This service is available on all devices and in both English and Spanish.
Voicemail to Text allows you to perform the following actions with the transcribed text message:
- Delete
- Forward
- Read
- Reply to and Save Messages
How long are messages saved?
Voicemail to Text messages are saved for 14 days once you read/listen to the message. After 14 days, the message will be automatically deleted. For more information, see How long are voicemail messages saved.
Upgrade to Voicemail to Text
To upgrade to the Voicemail to Text, follow these steps:
- Access the Play Store.
- Search Visual Voicemail.
- Install the T-Mobile Visual Voicemail client.
- Make a test call and leave a voicemail to confirm the text version is received via the client.
Note: Unless you have the Visual Voicemail client (VVM), standard text message rates apply.