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Unlocking my device
I would like to ask for help from Tmobile in unlocking my device. Please assist.Thanks
View ArticleReactivate old sim card
My old sim card has been deactivated. I'd like to get back same number. If no one use my old number, can I get it back? How to get it back? How long I have to wait and know no one uses my number?
View Article1 week and the number is still not ported. There has to be a better way!
I don't know if there is much help that the community can do, but there has to be a better way to get my wife's number ported from Straight-Talk AT&T to T-Mobile. We bought her phone full-price...
View Articleenabling wi-fi calling
I have blackberry Q10 which just received firmware update with wi-fi calling.However wi-fi calling switch is greyed out in wi-fi calling app.I am not able to turn it on. Do I need to do something...
View Articledon't have SSN
I am an international and going to study in California this September, and I want to share a family plan with my friends,but the problem is we do not have SSN.My question is :1. must we pay a deposit...
View ArticleAmazing service
I just wanted to comment on the service I received recently at the T-Mobile store at New Brighton and Stinson Blvd. in Minneapolis, MN. I had a fairly complex problem. The Samsung device I'd purchased...
View ArticleT-mobile phone purchased used thru 3rd party
I am currently using GoSmart plan on a formerly T-mobile phone purchased used from a 3rd party. I plan to travel overseas in the next few months and need my phone unlocked. What must I do?
View ArticleGravity T phone locked up
My Gravity T phone has locked up . Can't do anything with it. Have pulled the battery out, still no help. What else can I try? Phone has never gotten wet.
View ArticleAre weekend minutes and conference calling included as a free service or is...
Are weekend minutes and conference calling included as a free service or is there an additional charge?
View ArticleSent phone in for repair- where is it? cant check status.
I sent my phone in for repair almost two weeks ago. I try to check the status of my order in my account and nothing exists. The lady at the store also told me I would be getting updates by email and I...
View ArticlePrepaid plan and insurance questions
For prepaid plans that have minute restrictions, will the phone be able to go over in minutes and incur extra charges, or will it be blocked from making more calls? Also, does handset protection and...
View Articlepay by the day plan
My zip code is 02130. I would like to know which shop around my address will do me a prepaid plan "pay by the day". Because some of t-mobile shop around my old house are not do it for me.
View Articleservice map shows service partner coverage but doesn't work
Two years in a row I've gone to the Kent CT area for vacation. Two years in a row T-Mobile shows "Partner" coverage for the area. Two years in a row there's no coverage there or in any of the towns...
View ArticleI'm due for a FREE upgrade in Dec
I'm very upset with a rep I talked to on the phone. I understand T-mobile is doing the no contract thing and the upgrade when you want but I am disappointed because I'm still on contact for at least...
View ArticlePhone delivery.
I lost my phone recently and ordered a totally new upgrade via phone yesterday. The woman was extremely nice and helpful and told me that I'd get my phone by today or tomorrow. Well, the order is still...
View ArticleStrange question...
I'm currently on the $30/month plan (100min, unlimited text, 5gb data) with my galaxy s2. My bedroom is half way under ground and sometimes i get 0 bars. sometimes 1 and rarely 2. Anytime I get a phone...
View Articlehow do i save my pictures to my phone so i can see them on my new phone
How do I save my pic to my sd card so when I get a new phone they wont be lost
View Article1 week and the number is still not ported. There has to be a better way!
I don't know if there is much help that the community can do, but there has to be a better way to get my wife's number ported from Straight-Talk AT&T to T-Mobile. We bought her phone full-price...
View Article