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View ArticleIs there any difference between pre-paid and post-paid SIM cards?
Once installed in a device and activated for a particular service plan, is there any difference between T-Mobile pre-paid and post-paid SIM cards, or are the cards themselves exactly the same? What I...
View ArticleInternational feature
I Am in the Dominican Republic now and want to have access to make calls in an emergency
View ArticleContract Extensions
I am 4 months into a Value Plan contract (would have waited a month had I known contracts were going away, but oh well). If I order a phone from T-Mo will it extend my contract? If I switch to Simple...
View ArticlePremium Handset Protection
Premium Handset Protection (PHP) provides protection against loss, theft, accidental damage, and malfunction of your wireless phone. The PHP Bundle provides insurance and warranty coverage, as well as...
View ArticleI'm on $30/mon 1500mins plan, would i be able to change it to pay as you go...
would i be able to change it to pay as you go for a month and then change it back (cuz I'll be out of the country for a month)?
View ArticleRemoving a line
I have the family plan currently, with 4 lines. We are NOT using this 4th line, and I want to remove it. How can I do so? We are NOT using any T-Mobile supplied phones. I purchased all of the phones in...
View ArticleRe: Calling 911 on Pre-paid, will I get through?
Hay all,I am wondering if when calling 911 from a pre-paid phone if I will actually get through to someone or will I end up being sent to a regional call center and put on hold? Several years ago I had...
View ArticleDeeply disappointed with TMobile
Just venting my frustrations ,after being a T Mobile customer since its start(I was initially a customer of Voicestream ).loyalty is only rewarded with "thank you's,were sorry,we understand your...
View Articleadding a line to my current contract
okay im on the preferred FT 600 NW plan I like it suits our needs just fine. I have a real simple question. I have 4 line on my account right now . I want to get my son a phone for his birthday. Can I...
View ArticleWhere is the love for long time customers?
I have been a customer for over 10 years and I just can't help feeling like my loyalty is no longer going to be rewarded. T-Mobile used to offer better upgrades or add-ons to loyal customers. Now when...
View ArticleIs the $15 unlimited texting no longer offered?
I would really like the $15 unlimited texting plan, but I see it is no longer on the website. Is this plan stuff offered?
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The Family Allowances web page is lacking. I cannot save changes to the times...
In Family Allowances, under the "Schedule" tab, I can choose what times to have service "Allowed" or "Blocked". However there is no way to SAVE those changes - there is no "Save" link or button, and if...
View ArticleWill I be charged for texting Hawaii?
My family and I have the "Even More Plus for Families 750 Talk + Text" plan which has unlimited texting.I live in Boston and a friend of mine went to Hawaii on vacation. Will I be charged for texting...
View ArticleNew plans?
My family plan contract will be up next month and i want to switch to the new family plan using my existing phones. I want my 4 children s lines to have the standard 500 MB High-Speed Data but i need...
View ArticleDECEPTIVE PLAN OFFERS
I am a little disappointed in T-Mobile's deceptive advertising in regards to their Unlimited Data plans. I enrolled in the unlimited plan originally for my Galaxy S3, and later added the mobile hot...
View ArticleWhy is the problem with the network?
For the last 3 days my son Andrew J. Jenkins Cell# 717-885-4044, My daughter in Law phone# 7178854072 and mine 717-887-5722 has been losing network cover. It work ok yesterday 8\2\13 but Thursday and...
View ArticleDo extra minutes on the 30$ 100 minutes plan expire?
Hi,I want to fund my account for additional minutes, international minutes, etc. I cant seem to find if those refills will expire or roll over?BTW I have the 30$ for 100 minutes plan with auto...
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