Can i get a phone contract if im 15?
can i get a plan by myself if im 15 and i have a credit card
View ArticleThe promised free 500MB data was *not* added to new line on classic family plan
I added 4th line to my classic family plan via web chat. The sales person assured the new line would come with “500 minutes of voice, unlimited texting, and 500MB of data” and that “this line is free.”...
View ArticleHow to find out when I can end contract/migrate to new plan?
I have been a loyal T-Mobile customer for many years and on the advice of a store employee switched my pplan when adding on a new phone line, the plan has made us incur huge overage in our minutes....
View ArticleWhen did T-Mobile become greedy and start revoking Pay By the Day in 90 days?
For as long as I remember, adding $10 in pay by the minutes plan meant that you will be buying Pay By The Minute minutes at 33 1/3 cents per minute, but once you've already added $100, the service...
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network lock control key?
Hi, I'm currently in Peru trying to use my phone, how can I get my network lock control key to unlock it?
View Articlewhat kind of plan is suitable for us?
we are from china,and we will visit US from 26th June to 10th July,We want to access internet freely.and we need at least 2 sim cards.what kind of plan is suitable for us ?
View ArticleInternational Discounted Calling
Learn more about International Discounted Calling and how to add the IDC feature to your phone on this page. OverviewInternational Discounted Calling (IDC) allows you to enjoy a discount on the...
View ArticleHow to have google voice number show for all outgoing phone and text messages?
I came from sprint and they had an option to have all phone and text messages I sent would use my google voice number. Now I'm onto T-Mobile can people get confused mostly with my texts. I have set...
View ArticleI have an IPhone 3GS and everytime I hang up with someone my phone starts...
I have an IPhone 3GS and everytime I hang up with someone my phone starts searching for a couple of seconds. What does that mean?
View ArticleIf I remove a line from my family plan, will I be charged?
I am looking to migrate from my family's family plan and start an individual plan for myself. If my line is removed from the plan, will there be a charge?
View ArticleUnable to activate prepaid phone (serial numbers not valid)
I bought a new prepaid Nokia Lumia 521 from Walmart made for T-Mobile. I'm trying to activate it online. I think the activation code works, but the SIM and phone (IMEI) serial numbers are both...
View ArticleCan I change my plan (prepaid) immediately?
I changed my prepaid plan (30/month -> 50/month). However, it doesn't activate immediately.How can I set the activate date before the next charge date?Thanks
View Articlemy bill is too high and i only have 2 lines on it i need something cheaper...
my bill is too high I only have 2 lines and cannot afford to pay $183 per month please help
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Not able to "download"/receive picture messages (MMS)
I wasn't able to find this in the FAQ or in these forums but for some reason, I can't seem to receive picture messages.Regular text messages come in fine.Picture messages (MMS) doesn't.It just seems to...
View ArticleComment - Just want to say am glad TM supports this forum with U.S. Based CS.
On occasion have seen complaints about people reaching overseas CS. The few times I have called over the years, always get an "American". Thank you TM.
View ArticleTransfer number when buying a SIM card
I have a Family Mobile SIM card from Walmart, but I would like to buy a SIM card directly from T-mobile, and then enroll in the "$30 unlimited web and text with 100 minutes talk" pre-paid plan. Would...
View Articlegalaxy s3 lte doen't have moilelife contacts
I received a galaxy s3 lte as a replacement phone since there were no s3's available, the problem is that the lte doesn't have mobilelife contacts as an option when setting up my accounts. what's the...
View ArticleAbout MobileLife Album
MobileLife Album overviewLearn about the MobileLife Album. Find out more on the page. MobileLife Album is a free service that provides an online home for all of your pictures, video, and audio files on...
View ArticleMove MobileLife Album pictures to Google Drive
Learn how to move MobileLife Album pictures to Google Drive. MobileLife Album will be retired on June 30, 2013. Find out more on the page. StepsRegister for Google DriveTo register for Google Drive,...
View Articleabout T mobile online chat service
It disappeared couple weeks ago. Will it come back? It was a great service.
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