How to contact you from overseas?
dont know the phone number to contact tmobile from spain
View ArticleFind your account number via My T-Mobile
Learn how to find your account number via My T-Mobile. Find out more on the page. StepsTo find your account number, log in to My T-Mobile. Your account number will display under the My account...
View Articleported number issues
I ported my AT&T number over to my new T-mobile account and new phone I ordered online. The new phone came pre-programmed with a T-Mobile number. After three days, I can call out on the phone and...
View ArticleQuestion about data.
When you go over 500MB or 2GB, does your speed get slowed only, or does it just cut your data service off until it renews. Example, If I go over 500MB does my internet stop, or can I keep using it, but...
View ArticleScrivi la tua domanda
Hello,i aman Italian tourist, I will bein the United Statesfor a tripfrom June 19 toJuly 10.Will I need amobile internetconnectionfor my notebookandI have aportable wifihotspot. I would like toknow if...
View ArticleWi-Fi Calling - missing 911 address
So my wifes phone is showing the Missing 911 address message when trying to connect to Wi-Fi calling .... I tried to log in from her phone to update the missing 911 address but it says she doesn't...
View ArticleMy T-Mobile Primary Account Holder
Learn about the My T-Mobile Primary Account Holder. The Primary Account Holder sets access & permissions for other lines, is able to view account activity, and has full access to My T-Mobile...
View Articlewhat kind of plan is suitable for us?
we are from china,and we will visit US from 26th June to 10th July,We want to access internet freely.and we need at least 2 sim cards.what kind of plan is suitable for us ?
View ArticleUnlimited International BlackBerry Email Feature
Learn about the Unlimited International BlackBerry Email Feature. OverviewFeature DetailsBlackBerry 7.1 and olderBlackBerry 10 and newer Overview The Unlimited International BlackBerry Email Feature...
View ArticleRegarding 4G Unlimited Nationwide Data Add-On
Hello guys, A few months ago I asked an agent if I could sign up for the Nationwide unlimited 4G data plan, and they told me I was able to replace my current 5GB data plan with this unlimited...
View ArticleI saw a $30/mo plan with 100 min talk, unlimited text, and 5 gb data. asked...
I saw a $30/mo plan with 100 min talk, unlimited text, and 5 gb data. asked in your store and was told it was only available online. where can I find this plan? it is not listed under "Plans"
View ArticleCoverage & International Services Index
CoverageCoverage SpaceBasic Troubleshooting for 3G and 4G ConnectionsCalling Voicemail While RoamingDomestic Data RoamingOn Which Bands Can I Use My Phone?Roaming On Cruise ShipsT-Mobile Test Drive...
View Articleabout T mobile online chat service
It disappeared couple weeks ago. Will it come back? It was a great service.
View ArticleWhere do I find my contract end date?
I've been all over the site and cannot figure out when my contract ends
View ArticleInternational Discounted Calling: Services
Use this page to assist customers who call about the International Discounted Calling Feature (IDC). Overview RestrictionsRates and PricingAdding the International Discounted Calling feature Overview...
View ArticleRenew contract
I Have an old contract that I want to renew, I was going to do this thru best buy since tmobile doesn't do this anymore. My question is if I renew my contract through bestbuy.com will everything on my...
View ArticleAccount suspended, set up payment plans, when can I receive service again?
Received a text this morning saying that my account was suspended. I went online to set up payment plans, since I don't get paid until this Friday, and was wondering when I would be able to receive...
View ArticleSwitching to T-Mobile Prepaid
I want to switch to T-Mobile prepaid when my T-Mobile family plan runs out in August. The prepaid plan I want is $30 per month for 100 minutes of talk and 5gb of data for each phone. I want to buy 2...
View Articlei have no 4g coverage at my new home
I have no 4g coverage at my new home! I have the Samsung Galaxy S3 and barely get any 2g to make matters worse. Thinking of switching to a new carrier after 9years with T-Mobile. This is very...
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