Rate Plan Charge
HelloPREPAIDMy Account Plan and Services on my Optimus T shows added services that were not there before.Mobile Hot SpotTethering included no extra chargeWhy do I need tethering?Nothing is shown for my...
View ArticleOld Family Value Plan and Data Add On
Dear All, I have been with T mobile for more than 10 years enrolled as prepaid/ even more plus plans. About six months ago, I switch from my even more plus plan to a family value plan with four lines....
View ArticleAutomatic 4G
So I recently switched to a unlocked iPhone 5, unaware that T-mobile would automatically grant 4G web access as a pay as you go plan. Normally, on my old phone would have displayed a "page cannot be...
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Does T-Mobile still bill a month in advance?
I will be getting an unlocked iPhone 5 from Apple with a T-Mobile sim installed. I have AT&T. I am dying to try T-Mobile with the iPhone now that they have official support and AWS 3G. I don't...
View Article6 1/2 Year customer, 2 hrs on phone, BRUTAL customer support..im gone
After nearly 6 1/2 years, overpaying for an archaic plan. I today had the chance to change my plan. But, keep in mind.....Im an old customer with Tmobile....That means nobody cares, cause we all know...
View ArticleUSA and UK coverage one plan
Trying to find out if TMobile has a plan where I can live in USA, have a cell phone, my sister and brother in law live in UK, could have a two cell phones through TMobile under the same plan and I pay...
View ArticleRepeated refusal to waive early termination fee despite documented poor/lack...
I have sent two letters to contract dispute seeking to end service with T-Mobile due to multible service issues. After documenting and speaking with reps who cannot help, they send a 'pre generated'...
View Articlehow can i cancel uncarrier plan after using it for a month
i want to buy htc one from tmobile by paying full price of $579.after using it for a month if i am not satisfied with tmobile.how can i cancel un carrier plan which i will be using plaese help me
View ArticleBuying a Sim-Card Kit for a prepaid plan
I already own an unlocked Iphone.I would like to sign up for the $3/a day plan. From what I understand, I pay 10$ for the Sim card + $3 a day. When will I get my phone number from T-Mobile? Also, after...
View ArticleCan i get a new micro sim for samsung s4
I Just want a new micro sim with the old number, how can i get it, can u send it?
View ArticleAttn Reps! Help me switch to T-Mobile!
I am trying to switch my four lines to T-Mobile and having bureaucratic issues. Initially, I had no problem signing up for service with no deposit required. I chose four phones, one of which was a...
View ArticleWhat is the lowest size data plan that can be used per month on a windows...
What is the lowest size data plan that can be used per month on a windows smartphone and what does it cost per month
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My User Name
Where is my "User Name" it is missing from my questions and answers to and from community.. It shows my first and last name.. Why was this changed?..Also my Account Profile shows "Postmaster Flex (639...
View Articlemy galaxy sII phone keeps locking up, how do i reset?
my galaxy sII phone keeps locking up, how do i do a hard reset?
View ArticleNokia Lumia 521 Wifi Calling
Short:I cannot get acceptable cellular reception at home. Got the update for my 521 and enabled Wifi calling but the feature does not work. Long:Just started using TMO last month. I tried using my...
View ArticleI don't see Unlimited Nationwide 4G as option to change my data service.
I want to upgrade my data service to the Unlimited Nationwide 4G but I don't see it as one of the options to upgrade to (I see the other upgrades). Why is it not available for me? I'm on the Classic...
View ArticleWhy am I unable to get ANY data, dodge city, salina, great bend kansas?
In salina, T-Mobile advertises unlimited 4g plans. But there's no data working on my phone at all. I don't understand. Have the APN in, checked all the settings. I switch between this sim and...
View ArticleChange of responsibility and existing contract dates
Hello all, I have a question regarding change of responsibility. I am currently on my parents' 2-year contract family plan, which ends in Jan 14, and I was told by a Tmo rep that it is possible to...
View ArticleTemporary pause in service
Hi,I'm spending summer out of the States and I am hoping to cancel call services for around 3-4 months but will later resume the service when I return back home. How can I do this? Do I just un-enroll...
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