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Test drive failing
I am test driving an iPhone 5 for a week to see if I want to switch to TMobile. While the economics make sense i.e. it will probably reduce my bill about 50% (currently AT&T). I don't think I will...
View ArticleChanging phones
I Currently have a Nokia prepaid phone through TMobile. A friend gave me an AT&T Sony Erickson phone that I'd like to use instead. I still want to use TMobile and a better prepaid plan. Can I just...
View ArticleDevice trade in ETF
Let me start off saying i am currently a Verizon customer planning on changing over to T-mobile.my wife and I both have the iPhone 4s.i was hoping to keep my device. Do i have to trade my device in...
View ArticleDishonest Sales Representative
I just upgraded one of my phone lines today from a S3 to the new HTC One M8 at a T-Mobile Store. I decided to pay for the phone in full instead of enrolling in the EIP. After I got home I noticed...
View Article30 UL web and text deactivated
Hi,I was on the prepaid $30 unlimited text and web plan with 100 minutes of talk last year. I haven't used the sim for a while (I've been out of the country) and I figured that when I got back to the...
View Articleabout suspended
Do we have to pay the monthly payment when the line is suspended?I was suspended my line for a month and they asked me to pay the monthly payment ....
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Temporary suspension
Hi,I am currently overseas for a little more than one month and I was wondering whether it would make sense to suspend my service for this period. I am currently on the $50 Simple Choice Plan, but I am...
View ArticleHow do I know when my plan/contract ends??
mine is the old 2-year contract, I kinda wanna know when it ends.... can I know through my account On the web? how do I know besides calling or going to a T-Mobile store?? plzz help~~
View ArticleTaking over phone payments
IIs it possible to a take over someone else's phones ( not plan or phone numbers)? I need a new phone for me and my daughter and have a friend who left Tmobile due to coverage issues. there is a...
View Articleis anyone else having service problems in California?
I live in lompoc and service cut off on me last night and has not recovered. I have no phone service to call tmobile. This web site has no place to chat with a live person. I am frustrated. Ready...
View ArticleOld 2-year contract? Simple choice?
So i have a question about contract and simple choice plan... i currently have the old 2-year family contract which should end in 7 or 8 months, and now my mom wants to have data and texting. From the...
View ArticleWhere is My Discount Reply
I have applied for the corperate discount over 2 weeks ago and I still haven't received a replyI qualify for the discount as other employees at my job are benefiting from this, and additionally I have...
View ArticleTmobile $30 activation kit with $30 plan
I have a tmobile prepaid phone already with a $100 pre-paid card registered with it. I want to switch to the $30 prepaid plan which includes 100 talk, and unlimited text & web. In order to do this,...
View ArticleLost free 200mb on iPad mini
I Had free 200mb plan on iPad mini for about 6 months. It stopped yesterday (June 16, 2014) . T-mobile technical care for Apple gave me a 1 day data pass and said they would fix the free 200mb plan...
View ArticleVoicemail
I used to check mine on the TMO website rather than the phone. Another phone on the line died out yesterday and he had a couple of voice mails. I couldn't get to his phone on the website so he could...
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Register a complaint?
I have just spent an hour and a half of the most atrocious kafkaesque nonsense, routed between 8 people in four different departments and none of them could address my issue. I was hung up on also....
View ArticleShipping Problems
I recently changed plans from a Simple Choice non-credit checked plan to one with a credit check. They told me that they would have to send us new sim cards for that and that I could either do it over...
View ArticleHas anyone had a problem with Galaxy phones getting really hot?
My husband has a Galaxy S3. He dropped his phone...we have insurance so paid the $150 and got a replacement phone. The phone was getting really warm from the beginning and having other galaxy phones,...
View ArticleMilitary Veterans Discount?
1. Does T-Mobile offer a discount for military veterans? If so, how much and what does it apply to for a family plan?2. If offered, how does one apply this discount when starting new service?
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