Free 1.2GB LTE Data till 2014 is not true
I recently got an iPad mini with Retina from T-mobile and add this to my Simple Choice account with this promotion: Free 4G LTE data every month through 2014. Tablets w/ Wifi & 4G Data at No Extra...
View ArticleWatch out for Tmobile's "no contract" offer
For all those that are thinking of switching to Tmobile's "No Contract" offer -- make sure you think twice. That is the exact reason I switched to Tmobile (because they were offering no contract if you...
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Device Recovery / Return Credit Problem
Hello, I am having a problem getting my account credited for a return. It appears that when the return was received, it was incorrectly credited to my account as a device recovery and I was not given...
View ArticleAccidentally locked SIM, need PUK
Hello, I just received my new Lumia 925 and was playing around in the settings and accidentally locked the SIM card and now need a PUK (Pin Unlock Key) in order to call/text. It seems like the Live...
View ArticleCAN I USEMY CURRENT TMOBILE CONTRACT SIM ON A TMOBILE PREPAID PHONE?
Hi there, okay so I currently have the Samsung galaxy s 2, with a contract line. My phone has a broken screen and I was looking to buy another one but most prices are too high since I am still doing...
View ArticleTrade in for Early Termination Fee Issue
Hi Tmobile, I have been trying to trade-in my device from Sprint to qualify for the 'ETF Reimbursement Offer', but been having a lot of difficulty trying to get this completed. I was told by a Tmobile...
View ArticleHow do I get a mailer to trade in my device?
I need to trade in my old device to qualify for the ETF reimbursment program. There's instructions in the ETF reimbursement FAQ which directs you to the Device Recovery Program which then asks for an...
View Articlemore countries to unlimited international mobile-to-mobile?
Does T-mobile have any plan to expand more countries to unlimited international mobile-to-mobile? I look forward to it covers Taiwan mobile.
View ArticleBYOB, MMS Issues with ATT HTC One phone
I brought over HTC One att model, unlocked and using it with Tmobile sim card.I have tried all apn settings from tmobile, online forums and even tmobile tech support. They have chnaged sim cards...
View Articleupgrade
Ying to upgrade my phone online. Can someone tell me where i can do this please ascant find the option and getting frustrated
View ArticleETF was denied?
Was wondering if anyone else was denied after waiting a full 8 weeks. When calling they said they never received my trade in phones by mail. Once I told her what phones I had traded in specifically she...
View ArticlePrepaid Plan Question
Hello, I have been thinking about getting my Grandma a new phone and I have a few questions about T-Mobile's pay-as-you-go plans. It is really down to T-Mobile or Tracfone. Tracfone has a great offer...
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Hard Credit inquiry?
Signed up for the ETF thing, apparently nothing ever is really as good as you want it to be. Just found a hard credit inquiry on my report, even though I paid upfront for 2 phones and signed up for the...
View ArticleSimple Choice blocks Short Codes from banks, schools, etc.
Dearest T-Mobile- I was dismayed when I found out that I wasn't getting my banking alerts, campus closing alerts, or any other types of "short code" messaging. When I spoke to your customer service...
View ArticleTmomail.net assistance for new iphone
i work in a facility where I only have access to email. no cell phones allowed. I pull 24 hour shifts there and I rely on tmomail.net to email my wife throughout the day to her text messages. this...
View ArticleETF Reimbursement issue
I got it all approved and everything. But, I haven't gotten my reimbursement in the mail!? I recently moved, during the process. I'm assuming it got sent to my old address. But, Sprint is now sending...
View ArticleWhat do I do with this phone?
I'm upgrading my iPhone 5c to a samsung S5. But my question is do I send the 5c back upon receipt of the S5? Or is it possible for me to continue paying off the 5c and keep it as well? I doubt that's...
View ArticleAdvantage Program Discount Verification
I received the following text message today: "To keep your T-Mobile Advantage Program discount, you must verify your eligibility by 5/31. Go to: http;//t-mobile.com/verify". I went to the site and...
View ArticleI can't receive short code messages from online banking (e.g., Bank of...
I'm on the Simple Choice Plan with unlimited talk and text but I can't receive short code messages from online banking (e.g., Bank of America SafePass), Is T-Mobile blocking these messages ?
View ArticleETF denied: qualifying device
I can see that many people have this issue. I traded in 4 working phones from Verizon and ported my numbers to TMobile. I uploaded my reimbursement to switch2tmobile on 02/14 and on 04/22 it was...
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