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Prepaid Not Allow Conditional Forwarding?

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Love T-Mobile so far, but ran into a problem.  I have a Galaxy S3 that originally came from AT&T (boo!).  It's been successfully carrier unlocked now though and I've got a T-Mobile sim in it no problem.  I'm trying now to do a conditional call forward to a service other than the regular voicemail (YouMail if you must now).  I can't seem to do it though.

Tried going into my Phone Settings and updating the numbers to forward to when busy/not answered/etc but it just gives an error about "The Network Returned an Unexpected Response".  *004*8888888888*11# didn't work either.

 

First question, is that even possible since I'm on the pre-paid?  Second, if it's not possible, then what do I have to change to so it is possible?  Third, if it is possible, then how?  Is there someone in customer support to talk to who can set up the forwards?


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