So when I added this line to the account, I put a down payment of almost $200 on my S4, this was back in July. I'm eligible to jump, it's been past the 6 month mark, and even customer support says I can jump. But now that I'm trying to pre order the S5 and switch to that, it says I'm ineligible because I don't have an EIP plan. I'm paying for Jump, I'm in a finance contract to pay off the phone, or use the Jump when available, and now all of a sudden I cant. Why is this?
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