Learn about roaming for Pay in Advance service here.
Roaming Options
The following are the two roaming options:
- Domestic Roaming: Pay in Advance customers can roam domestically on selected networks.
- International Roaming: Pay in Advance customers can roam internationally Worldwide.
- To call another country: Dial + (plus sign) before the country code of the country you would like to call.
- Receiving calls from friends and family is no different than usual.
For a complete list of countries and rates see, Additional services and international rates.
Restrictions
- The Sidekick rate plan does not have the ability to roam internationally.
- The use of data services while roaming Domestic or Internationally is not available for Pay in Advance accounts.
- Domestic roaming cannot be restricted.
Voicemail
- Retrieval:
- Same rate as calling to the U.S. from the country you are roaming in.
- International Voicemail Access: Dial +1-805-MESSAGE to retrieve voicemail.
- Voicemail Deposit:
- If the handset is on, registered on a tower, and the call is forwarded to voicemail, you are billed for delivering the Voicemail according to the per-minute rate for the country you are roaming in.
- If the handset is off and the call is forwarded to voicemail, the voicemail deposit is not charged.
Contacting T-Mobile
- Dial +1-505-998-3793 from a T-Mobile handset. There is no charge for roaming airtime or long distance.
- Calling this number from any phone other than a T-Mobile handset will incur international long distance charges and any additional charges that apply.