bill
So I became a new customer in July of this year. When it came to paying my bill I thought that a bill was going to be mail. BUT I was mistaken because it new came. So after a while I got suspended so I...
View ArticleMSS Requires Phone Number; Unable to Save Phone Number
I have a T-Mobile iPhone 4 on IOS 7.1.2 and every time I go into the messaging app, it pops up telling me MMS settings require me to enter a phone number. Click the settings button and an error message...
View ArticleDoes your device have to be in working condition to turn it In for the ETF...
I Want to switch from Verizon to T Mobile on the 4-line ETF reimbursement offer, but my phone's screen/LCD is cracked and the screen won't light up. Will I still be able to turn it in as part of the...
View Article$30 plan and SIM card
hisome time ago I bought a sim card from tmobile.com but never managed to active it with the $30/month plan. It talked to a rep that said it was only for walmart clients but the site clearly says it is...
View ArticleT-Mobile Account
I have had a T-Mobile “Pay as you go plan” phone for a number of yearsand have overall been satisfied with it. The plan matches how I use acell phone. My present phone is a Samsung SGH-T259 and is...
View ArticleETF waiver when adding a line?
Does the ETF waiver apply when adding a new line to an existing family account? I have simple choice family plan and would like to add my girlfriend but she doesn't want to pay ETF to Verizon. I...
View ArticleClik here to view.
Switching from Sprint to Tmobile
I am looking to switch from sprint to tmobile, but had a few questions before I start the process. I currently have 10 lines with sprint that I would like to port over into 2 different accounts with 5...
View Articleadantage program problems
I got error messages when I trying to re-verify , I work for state public transportation , can someone help me ?
View ArticleZTE Hotspot
I have a zte tmobile hotspot, I put in my sim card and everything connects except for the internet connectivity. Since I already have a plan unlimited and have a 4g hotspot on my phone , why when...
View ArticleQuestion about Upgrade and Advantage
Hello i been with tmobile about 8 months now (pretty sure) and it says i am eligiable for an upgrade, i have an LG G2 and paid it off in full when i first joined T mobile. Even though it says i am...
View Articlenew family plans and pricing
Are lines 7-10 still only $10? The news brief on tmobile doesn't state pricing for lines 7-10.
View ArticleNo service IPhone 5s in Jonesboro, AR
I was abroad for a couple months and paid my service full right upon coming back to the US. Now the service is extremely horrible: it is either No Service or Searching or very low connection regardless...
View ArticleGold Rewards Changes
I've seen that there are changes to the Gold Rewards program and am confused now. My mother is a Pay as You Go customer. I pay $100 for 1000 minutes that lasts for one year. Since my mother uses...
View Articlei would like to end my subscription
hey, i would like to end my subscription because am moving out the states can you please tell me how?
View ArticleClik here to view.
Pay as you go - Legacy
I have the Paygo Legacy plan. If I needed a data plan I used to be able to switch to the $2 or $3 a day plan for a couple of days, then switch back.With the new changes to Paygo, will I still be able...
View ArticleBilling Interruption While Working Toward Resolution
After spending more than an hour on the phone this past Friday, Aug. 22 to discuss my bill, this morning I have service interruption, triggering yet another $20 fee. Last month, I removed my son,...
View ArticlePay as you go plan not activated until at least 48 hours?
Yesterday morning I switched to the pay as you go plan. When I tried to make a call today it wouldn't let me, so I called up T-Mobile and the lady told me to take out the battery and the sim and try...
View Article$30 plan and SIM card
hisome time ago I bought a sim card from tmobile.com but never managed to active it with the $30/month plan. It talked to a rep that said it was only for walmart clients but the site clearly says it is...
View ArticleInternacional DATA in Brazil / Italy
I'm from Brazil and travel to USA for work. In my last trip I decided to buy a T-Mobile No Annual Contract Plan chip with the $ 50 UL Talk Text Data (1GB 4G LTE) because it offered unlimited...
View ArticleETF waiver when adding a line?
Does the ETF waiver apply when adding a new line to an existing family account? I have simple choice family plan and would like to add my girlfriend but she doesn't want to pay ETF to Verizon. I...
View Article
