LG G2 at full price for a prepaid account?
Hi, I currently have the $30 1500 talk & text plan, and want to buy the LG G2 and keep my current line of service. I already have a micro sim card, so I only want to purchase the phone at full...
View ArticleChanging the international free calls excludes some existing countries and...
Dear TMobile,I have been a TMobile costumer for 2 years now. I live in Miami along with my family. We are from Macedonia, and years ago i was the one who discovered that with add on of 10 dol we can...
View ArticleManage My Faves on new my.t-mobile.com site?
I still have an old My Faves plan, which gives unlimited calling to any five numbers. With the new My T-Mo site, I can't figure out how to get to the My Faves management page (or if there is still a...
View ArticleClik here to view.
How long does it take for a landline number to port?
I went to the T-mobile story Friday night, Jan. 3, to request that I have my landline from Frontier ported over to an added line on my T-mobile account. I was given a temp. number and told that process...
View ArticleHow can I add other family members as "authorized" so they are not denied any...
My son's new phone needs some service. When he went to a mall center, he was told he needs to be added as "authorized" before they would help him. The phone and our plan is only 2 weeks old. How can I...
View ArticleInternational calling codes
Learn international country codes. The International Direct Dialing (IDD) code is used when dialing from a landline in one country to another country. In most countries, the international prefix is 00....
View ArticlePay As You Go Plan - roaming in Canada
I recently bought a Nokia Lumia 521 to upgrade my old Nokia Nuron with a Pay-As-You-Go plan Gold Reward I chatted online w a T-Mobile rep asking about roaming in Canada and asked if my current...
View Article$30 100 minute plan question
I have the $30 5GB/100 minute plan. It looks like I get charged against my minutes when I make or receive a phone call.However, it appears I do not get charged when an 800 number dials me. Nor when I...
View ArticleDelete International Roaming from my plan
I wish to delete International Roaming from my plan. Please let me know how to accomplish.
View ArticlePurchasing more GBs for mobile hotspot on a prepaid plan ?
Hey, I am currently on the 70 dollar prepaid unlimited 4G plan , and was wondering if I could purchase some sort of an extension to the 2.5 GB mobile hotspot limit , and if possible, how ?
View ArticleQuestion about the new ETF reimbursement offer
With the new ETF reimbursement offer, I see that you have to both trade in your old phone AND purchase a new phone from T-Mobile. However, I just recently purchased a new device, and I would like to...
View ArticleWhy should I stay with T-mobile?
My current family plan has 4 lines, 1000 shared minutes (more than enough), unlimited text/data with 3 phones up to 2Gig high speed and am paying roughly 160/month where the phones were free after...
View ArticleAbout T-Mobile's Early Termination Fee (ETF) Reimbursement Offer
ETF Reimbursement Offer detailsWe now make it easy for families to switch to T-Mobile by paying your Early Termination Fee (ETF) for up to 5 lines. As of January 9, 2014, postpaid customers on a...
View ArticleClik here to view.
T-Mobile and AIRTEL (India)
Hi,Two queries:a) My unlimited web/text is working on Indian network, however international text(SMS) does not work. I am able to receive/send only to US numbers. b)I am using Samsung Galaxy S4, which...
View ArticleDoes speed test data count towards high speed data caps?
I recall hearing that T-Mobile doesn't count root metrics speed tests towards high speed limits and that has proven true from my experience. It also looks Iike they don't count speedtest.net data...
View ArticleCan't get a reasonable upgrade after 13 years of service
I am a truly frustrated and disappointed customer of Tmobile. I have been loyal and stuck it out for over 13 years when the company was originally Ominpoint and then changed to Voicestream. So why...
View Articlechange phone name
I have 4 different phone on my service. How do I change the names on the phones so that I can identify them by name?
View Article200mb free data don't work on ipad air?
I inserted sim card, which I brought from Tmobile, and sign up for the tmobile internet account. But no free 200MB data, why?I'm existing phone customer. I brought it to the store manager, who...
View ArticleBEWARE OF T-MOBILE'S NO CONTRACT SCAM!
When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...
View ArticleI need to unlock my iPhone 5S. All requirements met!
Dear T-Force, I have bought an Iphone 5S full price while I was living and studying in the US, I have used and had it active already for 40 days, I have met all the requirements mentioned on T-Mobile's...
View Article
